Mail Theft

The USPIS is the law enforcement arm of the U.S. Postal Service, and investigates cases of identity theft. The USPS has primary jurisdiction in all matters infringing on the integrity of the U.S. mail.

If an identity thief has stolen your mail to get new credit cards, bank or credit card statements, pre-screened credit offers, or tax information, or has falsified change-of-address forms or obtained your personal information through a fraud conducted by mail, report it to your local postal inspector.

You will then want to get a post office box instead of having local delivery to protect your mail.

Phone Fraud

If an identity thief has established phone service in your name, is making unauthorized calls that seem to come from and are billed to your cellular phone, or is using your calling card and PIN, contact your service provider immediately to cancel the account and/or calling card.

Open new accounts and choose new PIN numbers. Most companies will work with you to remove the fraudulent charges.  If you’re having trouble getting them removed from your account or getting an unauthorized account closed, contact the Federal Communications Commission.  We have listed their contact info in the section under important numbers.

            You will, of course, also need to begin having your credit report corrected.